DASAR PRIVASI

1. Information We Collect

We collect information directly from you, automatically through your use of the Services, and from partners who help us operate Kisah.

• Account details. Name, email address, age confirmation, and authentication tokens.
• Usage data. Content viewed, buttons tapped, search queries, referring URLs, and timestamps.
• Device & diagnostics. Device type, operating system, browser, IP address, crash logs, and performance metrics.
• Ad and analytics signals. Anonymous identifiers, ad impressions, completion rates, and measurement data supplied by our ad and analytics partners.

2. How We Use Information

• Provide and personalize the Services, including saving preferences and watch status.
• Deliver, measure, and improve advertising experiences.
• Monitor platform health, detect fraud, and maintain security.
• Communicate with you about updates, support requests, or service-related announcements.
• Comply with legal obligations and enforce our Terms of Service. .

3. Cookies & Similar Technologies

We and our partners use cookies, local storage, SDKs, and similar tracking tools to remember preferences, keep you signed in, understand feature usage, and show relevant ads. You may adjust browser or device settings to block cookies, though some features may not function as intended.

4. Advertising & Analytics Partners

Kisah currently works with the following third parties. Each partner processes data according to its own privacy practices:

• Google Ads / AdSense / AdMob. Serves video and interactive ads, measures ad engagement, and enforces policy compliance.
• Google Analytics. Provides aggregated usage metrics so we can improve navigation, performance, and content discovery.
• Google reCAPTCHA. Protects forms and authentication flows from automated abuse. The Google Privacy Policy and Terms of Service apply.
• Sentry. Monitors crashes and stability issues by receiving anonymized diagnostics and stack traces.
• Mux Data. Collects video playback analytics such as buffering, quality, and engagement to troubleshoot the streaming experience.

These partners may set their own cookies or pixels and may combine collected data with information they already hold about you. Review their documentation to learn how to opt out of certain processing.

Additional Advertising Privacy Notice

For clarity, Kisah uses Google AdSense to display advertising within the Services. Google and other advertising vendors may use cookies and similar technologies to deliver personalised or non-personalised ads and to measure ad performance.

• Data controller / site owner: Kisah
• Contact: support@watchkisah.com

Data categories described in this Policy include:

• Information submitted through contact and support channels.
• Basic product and analytics data used to improve service quality.
• Advertising and measurement identifiers from ad partners.

Your choices include:

• Managing Google ad personalisation at adssettings.google.com.
• Adjusting cookie settings in your browser or device preferences.

If you are located in the UK or EU, you may have rights to access, correct, or request deletion of personal data, subject to applicable law.

5. Sharing & Disclosure

We do not sell personal information. We may share data with service providers who help us host the platform, deliver ads, analyze performance, or provide customer support. We may also disclose information if required by law, to enforce agreements, or to protect the safety of Kisah users.

6. Data Retention & Security

We retain information for as long as needed to operate the Services and comply with legal obligations. We use technical and organizational safeguards to protect data, but no online service can guarantee absolute security. Please use strong passwords and keep your account credentials confidential.

7. Your Choices & Rights

• Update or delete your account information by contacting support@watchkisah.com.
• Control cookies through browser or device settings; note that disabling cookies may limit certain features.
• Opt out of personalized Google ads at adssettings.google.com .
• Unsubscribe from marketing emails via the link provided in the message.

8. Children’s Privacy

Kisah is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.

9. International Users

Kisah is operated from Malaysia and may process information in countries where our service providers maintain facilities. By using the Services you consent to the transfer of information outside your home country, which may have different data protection rules.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. If we make material changes, we will provide notice via email or in-app messaging. Continued use of Kisah after the effective date constitutes acceptance of the updates.

11. Contact Us

Questions or concerns? Email us at support@watchkisah.com .